Focus on Carpets
Here's how we care for your carpets

 

Know the facts: No other item in your office or home absorbs more wear and tear on a daily basis than your carpet, and no other item can affect the appearance of your office or home like your carpet can.

Carpets should be professionally cleaned every six months to a year. Not only does A Better Clean have the equipment and expertise to fully remove dirt and detergent, our professionals can help you eliminate moisture from carpet. People using rented equipment often leave the carpet too wet, and they do not fully remove the detergent.

A Better Clean exclusive carpet cleaning process includes:

1. Preliminary inspection of your carpets to determine the best cleaning method

2. Pre-treating spots and stains

3. Pre-applying the cleaning shampoo to loosen ground-in soil

4. Rinsing your carpet using clear hot water

5. Post-treating any residual stains

6. Grooming carpet for efficient drying and uniform appearance

7. Placing pads under furniture legs to protect the carpet while drying

8. Performing final inspection with you present to ensure you're completely satisfied

 

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Why Carpet Maintenance is Important

Carpet maintenance is the secret to keeping your carpet looking and performing it's best for years to come.  While installing a higher quality carpet should lead to greater value over time, failure to invest in a proactive carpet maintenance program can cause premature carpet replacement.

Most carpet will "ugly out" before it wears out and that's a direct indication of poor or inadequate maintenance. Restorative cleanings are too late to bring your carpet back to a "like new" appearance.

 What are the Benefits of Investing in a Carpet Care Program?

1.  Saves money by extending the life of the carpeting.  Research shows that implementing a carpet care program can double the life of the carpet.  That saves a lot when you consider product costs, installation, removal, disposal fees and lost revenues during renovations.

 2.  Keeps the indoor environment healthy.  An effective maintenance program can eliminate 95-99% of contaminants contained in carpet.  Our process has built-in sanitizing properties and for added assurance.

3.  Maintains appearance level.  An ongoing carpet maintenance system will keep carpet looking its best and raise not only the appearance of the carpet, but also the perceived appearance level of the entire building.

 4.  Added Value.  When you hire A Better Clean to keep your carpet looking and performing its best, that's exactly what we do.  Not just every now and then, but continuously.  As part of our Proactive Carpet Maintenance Program, we will come out and take care of any new spots that occur between cleanings.  If the lobby of your building is cleaned every three months and your lobby looks great, then a week or so after we've been there someone spills a huge cup of coffee right in the middle of your lobby carpeting -- don't worry.  Simply blot up as much as you can, then call us.  We'll be there as soon as we can and handle it from there.  At no additional cost to you!  Any time a spill occurs or something (such as gum, tar, grease, etc.) is tracked in between cleanings, just let us know.  Our job is to keep your building looking it's best, and we take our job very seriously.  Now, that's service! 

 How Often Should Carpet Be Cleaned?

There is no short answer to this question.  It will depend on many factors such as traffic level, how much dirt is being tracked in, the type of surfaces outside the building (for instance, asphalt parking lots) and current custodial practices.  Each facility will be different, but efforts should be made to clean carpet often.  Areas of each building will also differ.  For example, entry areas and main hallways will probably need cleaning more often than secondary hallways, office spaces and upper-floor offices. The general rule is that if your carpet looks dirty, you've waited too long.

Can There REALLY be Such a Thing as a Cleaning Company that WANTS to Reduce the Frequency of Cleanings???

Absolutely!  "Service. Solutions. Integrity."  It's not just a slogan. A Better Clean is a professional cleaning company that is growth-oriented with a commitment to quality.  Part of our vision is to strive for the continued improvement in the image and reputation of our industry, and our values dictate that we provide a high-quality service at reasonable prices.  Our definition of "high-quality service" is to not only do a great job, but also to provide "service" to our clients by helping them keep a clean, healthy building while staying within their budget.  We believe that this will bring us more than "customers," it will bring us clients with whom we can build solid, long-lasting relationships.

What if I Have More Questions?

All it takes is a phone call.  Any questions or concerns you may have, no matter how great or small, will be answered completely and efficiently.  If your question concerns your particular building, we'll gladly come to you at your convenience and assess your property to more fully and accurately answer your questions.  (Answers and assessments are free!)

         A Better Clean   2507 Hidden Pointe Drive Wilmington, NC  28411  Phone (910) 228-6404